Shipping, Delivery & Order FAQs

What are the delivery charges?

Enjoy FREE delivery across Pakistan on all orders of PKR 4,000 and above. For orders below PKR 4,000, a PKR 300 delivery charge applies.

How long does shipping take?

Standard delivery within Pakistan usually takes 4 to 5 working days. International delivery times may vary depending on the destination and selected shipping service.

How can I check the status of my order?

Once your order is placed, you will receive a confirmation email containing your order number. If you cannot find it in your inbox, please check your spam or junk folder.

To check your order status, contact us through:

WhatsApp: +92 304 7444337
Email: hiltonaesthetics786@gmail.com

Please share your order number when contacting us so our team can assist you quickly.

What payment methods do you accept?

We accept the following convenient payment options:

Cash on Delivery (COD)
JazzCash
Debit & Credit Cards
Direct Bank Transfer
Secure Online Payments

Where do you deliver?

We deliver throughout Pakistan and also offer worldwide shipping to customers across the globe.

What is your return and exchange policy?

If you are not completely satisfied with your purchase, you may request a return or exchange within 7 days of receiving your order, subject to our Return & Refund Policy. Returned products must be unused, in their original condition, with all original tags and packaging intact.

What should I do if an item is out of stock?

If a product is temporarily unavailable, we recommend following our social media channels for the latest restock updates. We regularly replenish our inventory to help customers find their favourite products again.

Do you ship internationally?

Yes. We offer worldwide shipping to customers in the UK, USA, Canada, Australia, Europe, the Middle East, and many other countries. International shipping charges and delivery times vary depending on the destination.

Can I customise sportswear or place a bulk order?

Yes. Hilton Aesthetics specialises in custom sportswear manufacturing, including fitness wear, gym wear, activewear, team uniforms, streetwear, and private label apparel. We offer OEM & ODM manufacturing, custom branding, low minimum order quantities (MOQs), premium performance fabrics, and worldwide shipping.